MDLF defines wrongdoing as conduct that violates MDLF policies or which involves significant risk to the MDLF because it is harmful to its interests, reputation, operations, or governance. Wrongdoing includes but is not limited to misconduct, conflicts of interest, and prohibited practices.

To view the list of prohibited practices, kindly follow the link below:

Prohibited Practices


How to Report

If you have concerns about unethical behavior, misconduct, or violations of MDLF policies, you can report them through the following channels:
 
  1. Online complaint form below (anonymous option available)
  2. Email: [email protected]
  3. Fax:  (+970) 8-2838111 
  4. In-Person submission: MDLF Headquarters, Ramallah, Ain Sim’an Street, opposite Ramallah Recreational Complex. Internal Audit Unit, Complainant officer. 
You can choose to contact us anonymously. Kindly provide precise and detailed information as much as possible, including any available documents, to ensure an expeditious assessment and investigations process.
 

 Kindly view MDLF Code of Ethics and MDLF Investigation Procedures for more information.

 

Grievances & Remarks

Submit your grievances and remarks. You may also choose to submit anonymously.
When enabled, your name, phone and email are not required and will not be sent.